Recycle Your Employee Newsletter to Increase Return on Investment

With a quick case study using Caterpillar’s employee newsletter

Mister Editorial
3 min readJul 7, 2020
four colorful trash bins lined up next to each other
photo by @pawel_czerwinski

A great internal comms team is optimized to get the most out of every single piece of content it creates. There’s no need to reinvent the wheel for every communications channel you manage.

The best thing you can do to increase the return on investment of your employee newsletter is to re-use the content across other channels.

Re-using newsletter content has several advantages:

  • It’s efficient, because the content already exists
  • External comms can use the content to support a PR strategy
  • Content marketing can use the material for their promotional efforts
  • HR, Philanthropy, and Diversity & Inclusion can also use the content for their comms projects, including company blogs and LinkedIn accounts
  • You get more bang for your buck
  • You gain new skillsets

An added benefit of re-posting content is to catch employees where they are, not where you expect them to be. For example, an employee may have deleted the newsletter without reading it, but she might catch the news on your Instagram account as she thumbs through the platform on a break.

Quick Case Study

(The above snapshot comes from Caterpillar’s Power News employee newsletter; source.)

Three elements in the feature story above about an office opening for Caterpillar can quickly be re-used on other channels, without breaking much of a sweat.

  • Photography
  • Story (text)
  • Quotes

The photography alone can very quickly be deployed to several internal and external channels:

  • Digital signage across the globe, so employees in other offices can see the news
  • Instagram, with a nifty stat about the office opening
  • A localized employee newsletter; in this case, perhaps the Germany employee newsletter
  • LinkedIn, especially to advertise new job openings in that office
  • Twitter, with targeted local hashtags

The story itself is benign, so re-post it entirely on:

  • Corporate blogs and websites
  • Pro tip: Since this article is about an office opening in Germany, translate it for a localized company website
  • LinkedIn, again with job openings
  • Social ambassador programs like Dynamic Signal, to boost internal and external exposure

Corporate communications and Marketing should also get the content, so they can use it to promote external strategies.

  • For example, Comms may send the story to a local newspaper to promote the company’s investment in the community.

The quote from the project supervisor can be used differently and uniquely for the same channels mentioned above.

  • Quote cards can be created for all social media and internal digital signage.

In a matter of minutes, you can take just one piece of your employee newsletter and explode it across many channels, increasing the return on investment for your time, energy, talent, and money exponentially.

In the above example, a simple story that appeared in one channel (the newsletter) has the potential to be used 10 other ways across internal and external channels — without much effort!

Just imagine what you can do with a more complex story! And just imagine what you can do with the five other items in that day’s newsletter.

I love working on newsletters. If you need some help taking yours to the next level, reach out and let’s chat!

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Mister Editorial

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